Top Questions to Ask your Hospice Care Provider

The selection of a hospice care provider is no easy task. Since it is literally a matter of life and death, one needs to be sure that they get the utmost care and support during this last phase of their life. 

Even if you are selecting this care for your loved one who is suffering from a fatal, life-threatening disease, you need to be quite diligent and careful. There are plenty of factors to consider and things to understand before taking the final call. 

The process, as stated above, is certainly not simple but you can make a viable decision by asking hospice care providers the following questions:

For how long have they been in the industry?

This is an important question to ask as the more experienced a hospice center is, the better the care and support they can provide. They, generally, have the services of experienced and professional experts. Furthermore, being in the industry for a longer period of time, they have vast experience of providing care to a number of patients suffering from different fatal diseases and health conditions. Therefore, it is always recommended to select an experience hospice care center so you or your loved one gets the best care and support.

What are the services included?

Never forget to ask services a hospice care center offers. Always remember the fact that not all hospice care centers work the same way. Thus, you need to clearly ask them the services you can expect from them. The answer to this question can play a vital role in their selection or rejection. For example, Good Heart Hospice & Palliative Care offer a range of services to their customers that include personal care, nursing care, medical assistance, light housekeeping, meal preparation, etc. Moreover, they also offer respite care and assistance for toileting as well. So, you can completely rely on Good Heart Hospice and Palliative Care if you or anyone around is terminally ill.

Are they certified?

It is another important question that you must ask. Make sure the hospice care center you are selecting is certified. The reason is that many such centers have carried out scams and frauds, where people have lost their money and lives as well. By selecting a certified center will give you enhanced peace of mind as the risk of frauds and scams get reduced to a great extent.

Can they provide real testimonials of the families of their patients?

Usually, you will find positive reviews and testimonials on the website of a hospice care center. However, they aren’t exactly reliable and trustworthy since most of them are fake. The key here lies in getting real testimonials. This is why you need to ask this question to the center you are in talks with. Alternatively, you can also find real reviews and testimonials on their social media pages and other online platforms such as forums and other websites.

Where do they provide this care?

Some hospice centers have dedicated place where they provide care to the patients. This place is usually equipped with different medical equipment to deal with the patient’s illness as well. On the other hand, there are some care providers that can offer their services where the patient lives i.e. their home, assisted living center or nursing home. This is why it is important to ask a hospice care provider this question prior to selecting them so that the patient can comfortably get this care where they find it convenient.

What are their charges and do they accept insurance or not?

Hospice care is not extremely expensive but it can still disturb one’s budget greatly. Therefore, it is wise to ask this question to the center. However, the important thing here is that you should also put forth this question to them whether they accept insurance or not. This is vital because many insurance companies cover this cost. Thus, you or your loved one can get hospice care without burning a hole in the pocket if the selected center accepts insurance.


After getting answers to these questions, you will surely be able to make a decision that is in the best interest for not only the patient but their family as well. 

Published by Dawn Richard


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