It’s expected typically that it’d be the superior’s/leader’s responsibility to be the one giving feedback in a team. But this not only proves impractical, it would cause the very dynamic of groups to suffer as well.
Set expectations clearly
It’s necessary to gather your team, and set forth to brief them. In this process, you ensure that you have discussed the latest trends and developments with them, along with the goals of the organization, and the opportunities and threats ahead.
Your team will need to hear important news from you; regardless of whether it’s good or bad. This is also a factor critical towards recognizing and motivating your team on call. One such tool to help you gather your team is MultiCall, a calling app that allows group collaboration, and calling many with the ease of calling one.
Create opportunities for regular check-ins
Both the ability to effectively communicate and to swiftly allocate tasks are dependent on giving and taking feedback. At this point, the leader sits with the team and lets them know exactly how they are doing. This is inclusive of considering the following questions:
- Are they meeting your expectations?
- What are their goals and challenges? How can you help?
This also means at the same time that you request feedback for yourself as well, particularly in light of what they would like to see from you as a leader. Taking notes is critical in effective MultiCalling, so document the specified areas of improvement.
Greater receptivity of feedback would signify a more efficient and effective allocation of tasks. As a result, one would have a more streamlined communication among teams therein.
Ask general questions
We live in a world with multiple channels and sources that lead to an ocean of information. But the relevance, validity, and reliability of this information are only as strong as the questions asked about them.
The element of asking questions is one of the most useful communication tools that anyone and everyone should have in their toolkit. It results in one becoming a more connected and genuine communicator, making it a very important art to master with regard toward providing team feedback.
Asking open questions is the first step in this regard; starting with “how”, “what”, “when”, “where”, “who” or “why”. Basically, these cannot be answered with a simple “yes” or “no”. In a group call you are likely to use open questions when:
- You want to help change the mindset of those you’re on call with.
- You want to better understand what your teammate(s) are saying.
Keep performance issues in the open
Consider the possibility that some of your team members are affected by a sudden power cut. In the process of this, they have lost their Wi-Fi, and their Internet access therein. In a communication loss such as this one during remote working, what’s your backup? For such situations, keeping performance issues in the open comes to be important.
Business leaders need to establish a game plan to be ready for rendering assistance in such cases. After all, part of motivating their team is to assure help and availability for the team at any given time. Different people have different behaviours, and therein different wavelengths. It is at points like this that communicating one to one is critical; with the skill to both listen and encourage input by others.
MultiCall comes to also be quite useful in this scenario as a tool in that it is reliant only on your smartphone. It also is capable of reaching out to landline numbers and is minimally reliant on Internet, with data required only to initiate the call. Even if communication loss occurs, where one of the team members get disconnected, they only need redial the number that the call is initiated with.
Related: Managing a Crisis in 6 Steps
Foster team relationships
All relationships entail a give and take. Even the introductory handshake requires the giving of one hand and the taking of another. This applies just as much to collaboration as well. In fact, it’s the core of it. The ability to provide relevant feedback which is constructive and new can only happen when you give and take from one another while working as a team.
As a result, you can have a workforce that can continually grow. There is always a give and take relationship for a team. In these, what’s given and taken is knowledge, information and most of all feedback.
It also applies to behaviours. When spending enough time with someone, one starts to incorporate their qualities into their behaviour too. The same goes with team interactions too. This proves symbiotic as familiarity and trust with one another in the group would mean lesser time required to understand preferences, increasing productivity of the team.
Related: Secrets of Great Teamwork
Assembling a team means bringing people together with diverse skills, experience levels, and backgrounds. With established clear goals, you’d have reached a stage not just for decision-making but for execution towards an outcome as well. And once you’ve given constructive, feedback to the team, you’d be able to reach more, now.
Published by Dinesh Kumar