This is a first of several upcoming posts on business dynamics, exploring the "Do"s and "Don't"s of business etiquette: trying to fit in with your colleagues, conflict management, how to develop personally and professionally, etc. This first post is dedicated to confidence at a workplace. Being confident at a work place is not just making the first good impression at your first interview. Being good at what you do is partly due to being confident in what you do. If a salesman does not believe in what he is selling, the sale will never close.  So how do you build that inner confidence?

Knowledge & Preparation: Know what you are talking about. Research your material and be prepared for any spontaneous questions that may be thrown your way. Having the knowledge and having spent an hour to prepare for the meeting will give you an armour against any unexpected things that may go wrong in a meeting.

Ask for advice: You cannot know it all and internet is not the only source available. Reach out to your colleagues for an advice and learn from their past experiences. Have a brainstorming session and see what strategy would work for you meeting, sale, etc. Reaching out to your colleagues is not a weakness is a step to growing professionally and intaking past experiences and turning them into future strategies. Knowing what has worked and not worked in the past also can build up on your inner confidence.

Dress the part: Build up your confidence by looking the part. It is a small detail but sometimes putting on a smart formal dress/suit can be something that can add confidence. Especially if you have a meeting planned and are meeting your counter-parts for the first time and you only have 30 seconds to make a first impression. You need to make sure they trust you and that they have no doubts trusting your business in your hands.

If you do not know, pretend that you do: Business is not so far from acting and if you are thrown a question you have no answer to, you have to options: 1) you honestly admit that you do not have this information at hand and will email it to them after the meeting 2) you pretend you have this information and twist the conversation so that your counterparts hear what you want them to hear - make your response positive and transmit the message that you would rather have them take away home.