There may be numerous gas engineers in the UK specialising in the repair, installation, and service of boilers for commercial properties, but you can't just choose the first one you find and be done with it. It's a significant decision which you should think carefully about, because if you don't make the right decision, you could be left with repair work that is below par, an installation which may break down after only a few months, or worse – a job that isn't according to the correct rules and standards. If you have a commercial property, you are supposed to adhere to different regulations in regard to the use and operation of boilers in your premises. So how can you choose a proper boiler service for your commercial property? Let's find out.

Consider a local vs national company

While a national company may already be established and trusted, if you choose such a company, you may have to pay more than you expect. National companies may have a lot of engineers on their roster, which is a good thing, but nowadays, there are local boiler specialists who can provide you with what you need as well – and they are established and respected, too. All you have to do is find them.


Going with a local company is often better for your financial resources than going with a national company, as long as the company you choose is a good one. One of the first things you can do is go online and look for local services near your place of business. For instance, if you are somewhere in London, it makes sense to look for a commercial boiler service in London. Then once you have shortlisted a few providers, you can do more research on their services and read customer reviews online. You can also ask for referrals from acquaintances and other businesses so that you have a better idea of the services which are available in your area.

How to choose a boiler service

  • Find out how long they have been in business

When you are looking for a boiler service, find out how long they have been operating. If they have been in the industry for some time, this is a good sign – it means that they already have a solid base and reputation. It makes sense to look for an established provider because customers who have received a bad service will not go back to the same company, and if this is so, the company will not last.

  • Confirm qualifications and specialisations

You have to check for qualifications and specialisations as well, particularly for the type of work you need them to carry out. One of the first qualifications you should confirm is registration with the Gas Safe Register. Those who are qualified will carry a Gas Safe identification card, which will include information about them and what they can do in terms of boiler work as well as other types of gas work. It would also help if the provider is a member of a trade body or organisation; this means that they follow relevant standards for the work they perform and are responsible for ensuring a higher quality of work.

  • Consider the cost

While the saying ‘You get what you pay for' is all too true, the provider's prices should be reasonable, based on the type of job as well as the area where you have your business. If you can, request a total of three quotes from different companies so that you can make a comparison regarding the prices. It pays to strike a good balance between ‘cheap' (and often mediocre) work and reasonably-priced work done with competence.


Published by Zachary McGavin