Digital marketing is a fun aspect of business that lets you reach out to potential clients and existing buyers. While it is fun, it needs to be approached systematically and strategically. If not, it can run amuck with your business and budget, and you might end up losing a lot of money in the long term. Digital marketing is a daunting task for many people. To avoid the hassles and headaches associated with target planning, outreach, and customer base penetration, many business owners prefer outsourcing their marketing activities to a digital marketing agency.

Selecting the perfect digital marketing partner can be an arduous task for many people. Marketing agencies help you achieve your sales targets by attracting customers to your product or service through strategic marketing tactics and exciting content. Most digital marketing agencies cover the basics for all customers like Google Adwords, SEO (Search Engine Optimisation), Facebook advertising, Social media marketing on LinkedIn, Twitter, and Instagram, Video marketing via YouTube and embedded links, GIFs, viral videos, and so on, Email marketing, Mobile marketing, and Content marketing. Understanding all this may seem like a daunting task for businesses.

It is due to this reason that it is imperative to select a digital marketing agency that will understand your target audience and customer base and help you leverage sales through marketing strategies that also help build your brand. 

Let us look at some key ways to select the best digital marketing agency for your business. 

Understand your needs:

Before approaching a digital marketing agency, you must understand your business needs. Be aware of the difference in sales targets versus the actual numbers. Make a note of the per cent increment that you need to cover monthly or bi-annually for you to gauge how well your business has prospered. You should be able to get a fair idea about your company’s market standing in the digital spectrum.

If you are aware of the online spaces that your business needs to concentrate on, finding the right agency would become easy for you. You should be able to explain your needs and requirements for any marketing agency you approach. Be conscious about the website content, social media presence, advertising, graphic designs, and so on before you meet with an agency. 


Most business owners are well networked. As an owner, you could ask some other business owners which agencies they use and recommend. Once you get a few recommendations, it would be best for you to read about the marketing agency, check their client testimonials, see some of their online work, and then approach them. You could also conduct a small search by checking their Google pages standing and their Facebook pages and other social media pages.

It stands to reason that if they can market their own company well, they would be able to do the same for you. Check the agency website for the services they are offering, and whether their clientele list seems reputed and original. Call some references and get an approximate quotation from them for the agency that you have shortlisted. 

Industry experience:

Ideally, you should opt for a digital marketing agency that has some prior experience in your field of business. Once you approach them for their work and portfolios, you should ask them how much experience they have in your area of business. If they do not have a lot of experience in your field, you could ask them how they plan to enter it and capture the market. Many times, digital marketing companies from other areas can add fantastic insight into a new market penetration strategy.

Depending on how you want to take the risk, you could opt for a new marketing strategy and use a new focus to get a larger share of clients and customers. 

Technical aspect:

Every digital marketing agency should have sound technical and graphical support to assist you with your social media strategies. Creating new content, making videos, understanding the content flow, and mapping out analytical methods should be a given. They should also have excellent website development personnel to help create, maintain, and refresh your website content for new footfall. If your chosen digital marketing agency can understand the technical side, maintenance of all social media accounts, and driving sales through each, then you should ask for some graphic samples.

If you like their work, and you feel they will add value to your business, you could opt for a trial of 2 weeks or a month before you finalise an annual retainer.

Published by Zoe Sewell