Who: Yanitsa Valeva
Nationality: Bulgarian
Occupation: flight attendant (Purser)
Location: Burgas, Bulgaria

How did your passion for flying develop and how did you get involved in the field of aviation?:As a little girl it has never been a dream of mine to work in field of aviation. It was a conscious decision which I made at the age of 22. My first flight as a passenger was from Burgas to Brussels and when I got home I just told my parents that one day I will become a flight attendant.

 

How long have you been working as a flight attendant?: From 10 years.

As a purser, which are your responsibilities?: My responsibilities as a purser are to organise, control and participate in the working process, to take care for the safety of all passengers and capably to interact with my cabin crew and the cockpit crew members. The purser is also responsible for the flight documents.

What are the biggest challenges of a purser?: They are too many challenges, actually. On first place a purser has to be very observant, to be able to watch over all passengers, other cabin crew members and each phase of the flight. Another challenge is to know how to communicate with all your colleagues and make sure they will be able to react adequately in case of an emergency situation.
 

Have you ever had to deal with any emergency situations?: No, but I’ve been through a lot of different situations which have required quick reactions, fast communication with my colleagues and adequate resolution of the problem.

What is your biggest fear when you get on the airplane?: My biggest fear is not to be able to render first aid on board. Our cabin crews are not authorized medicals and can’t always render first aid the way a true professional can.

The rest from the interview you can read here: https://crewlifechronicles.com/2016/08/06/4351/