Life Insurance Corporation of India is the largest life insurance company in India. It is the only public sector company dealing with insurance. The company came into existence in the year 1956 by linking close to 200 societies and providers of insurance.

For a common Indian, it is the most trusted name in insurance due to the many years of service in India. It is always the favored choice for most Indians to seek life insurance.

Various Products Offered by LIC

LIC of India has the largest network of insurance agents and product distributors. This integrated system has made it possible for the company to be able to provide its services even to the remote towns in the country.  LIC offers a wide gamut of products that include:

  • Traditional life insurance plans
  • Microinsurance plans
  • Endowment plans
  • Money back life insurance plans
  • Child plans
  • ULIP plans
  • Pension plans

These plans have more number of takers every year and LIC has been able to maintain a dedicated LIC customer care team to cater to the growing number of its customers.

Products Available with LIC

The wide array of products by LIC is made to suit customers with different budgets and needs and expectations. Some of the plans that are most sought after by customers are:

  • Endowment plans such as LIC Jeevan Anand, LIC New Endowment Plans and LIC Jeevan Pragati
  • Money Back Plans such as Bima Diamond, Jeevan Tarun, Bima Bachat Plan and Children’s Money Back Plan
  • Term Plans such as e-Term plan, Amulya Jeevan, and Anmol Jeevan
  • ULIP plans such as New Endowment Plus
  • Pension Plans such as Jeevan Nidhi and Jeevan Akshay

The LIC Customer care team can help you choose the products as per your needs if you require their services.

Benefits of Choosing LIC

There are many reasons why choosing LIC has its advantages. Here are a few:

  • LIC is one amongst the insurance companies with a well-spread network. There are over 2000 branch networking offices and more than a hundred satellite branches and several agents across the country, its services can be accessed even in the remote towns.
  • LIC has always maintained a high claims settlement ratio.  For the financial year 2016-2017 the claims settlement ratio is 98.31% and for the year 2015-2016 the claims settlement ratio is 98.33%.

How to Contact LIC Customer Care?

In case of any queries regarding any of your LIC plans, you can contact LIC Customer Care by getting in touch with the closest LIC agent or by visiting the closest LIC branch.  A customer can contact LIC customer care for any of the following services:

  • Change of address that is associated with the policy
  • For all kinds of grievance redressal
  • For detailed information on all the LIC plans and the benefits of each plan
  • For all kinds of online assistance regarding your policy including registration with the online portal
  • For issue and collection of premium paid certificate

The operation timings of all branches of LIC are:

  • 8.00 am to 8.00 pm (Monday to Friday)
  • 10.00am to 6.00 pm (Saturdays)

LIC Customer Care Contact Details

LIC Customer care is accessible through their toll-free numbers: 1800-33-4433 and 1800-22-4077.

The SMS helpline provides customers assistance through SMS. The SMS Helpline numbers are 9222492224 and 56767877. The SMS format for the query is: LICHELP <Space> Your policy number. This should be sent to the above listed numbers.

For all kinds of grievances related to the policy, customers can contact grievances redressal agents who are present in the branch offices and also in the Divisional and Zonal offices.

The following are the branch office contact details for selected LIC offices in each zone.

North Zone

City

LIC Office Phone Number

Agra

0562-22524912

Amritsar

0183- 2560673

Chandigarh

0172- 2678107

Delhi, New Delhi

011- 223762681

Dwarka

011-280422585

Gurgaon

0124-2576060

South Zone

The contact details of a few selected cities in the South Zone are:

City

LIC Office Phone Number

Bangalore

080-22966528

Belgaum

0831-2438856

Chennai

044-28611912

Coimbatore

0422-2300300

Ernakulam

0484-2383883

Guntur

0863-22211476

Hyderabad

040-23420730

East Zone

The contact details of a few cities in the East Zone are:

City

LIC Office Phone number

Guwahati

0361-2450389

Howrah

033-2637-4387

Jamshedpur

0657-2443228

Kolkata

033-22124172

Kanpur

0512-2307443

Lucknow

0522-2614782

Muzaffarpur

0621-2281023

West Zone

The phone numbers of the LIC offices situated in a few cities in the Western region are tabulated below.

City

LIC Office Phone number

Ahmedabad

079-27456848

Gandhinagar

079-23240083

Goa

0832-2490100

Jabalpur

0761-2407283

Jaipur

0141-2702845

Mumbai (Andheri West)

022-26788943

Nagpur

0712-2450083

Central India

The phone numbers of the LIC offices situated in a few cities in the Central region are tabulated below.

City

Office Phone number

Bhopal

0755-2550242

Bhubaneshwar

0674-2573910

Cuttack

0671-2307883

Gwalior

0751-2630272

Indore

0731-2533523

The above listed are just a few cities across India. With more than 2000 offices spread across India, LIC Customer care is easily available to everyone. For contact details of any LIC office in your town, you can refer their website or policy documents. 

Published by Arina Smith