Hello Reader!

I've worked in retail and sales for about 6 (give or take) years now. I've sold shoes and furniture and candy bars and warranties and purses....and myself. When you work in sales, you're not selling the product, you're selling yourself. You're selling your beliefs and making the customer excited about being with you. You're trying to convince them that you're a fun time. 

You can learn a lot when you work in a competitive and social environment. You have to learn a whole new culture. Jokes become your best friends. Wit becomes your gun. Facts become your bullets.

Sales people have a hard job, but they're also very good at it. Since it takes only 20 seconds to make a first impression; it's critical that you know who you are. You can always see through the fake. If you're manipulative, you don't last long. If you're not confident, nobody will take you seriously. 

And do you want to know what stands out? Do you want to know the secret?

The weird. The strange. The different. The unique. 

That's what stands out and that's what gets you the sale. 

At my current job, I work with a 4'7 Asian man who swears like a sailor, wears layers upon layers of gold chains and dress shoes that flip out like they belong to Santa's helpers. He's also the top sales man in my province, writing 2 million dollars of product a year and making well over 100K. I would like to say that his appearance doesn't contribute to his numbers but I would be lying. It certainly plays a big part in the numbers he writes. He's memorable. He's fun. 

Another example of a great sales person is a sales person who isn't afraid to be weird and owns up to it. It makes the customer feel comfortable. 

Sales Person: If you like the chair, let me show you the ottoman! It's great for hiding dead bodies!

or

Sales Person: Have a great day! 

Customer: Oh, I'm coming back, I just have to get my wallet out of my car. 

Sales Person: Oh, well in that case I take it back, don't have a great day. 

Sales is fun. If you're just starting out and you're unsure as to whether or not you're a great fit for selling, I'll give you some advice. Remember to stay truthful, be confident and stay weird- and soon you'll get the hang of it. 

b3rxeko

And remember, sales isn't about manipulating or deceiving the customer. It's about learning as much as you can, asking good qualifying questions and offering a great product. Sales people want to be your friend for that 1 hour that they're with you. 

xo 

Marti

Have you ever worked in retail or sales? What has your experience been like? Do you have what it takes to be a good sales person?

 

If you liked this article, please let me know and I can offer more insight into the art of selling. Thanks for reading. I love all my readers! You guys are fantastic:)

Published by Extra and Terrestrial (Marty)