A Fabulous Country for e-commerce

Malaysians are very receptive to innovation and technology. That is why their country is such a great place for e-commerce, and the results clearly show it.

We have excellent companies competing in the different industries, and one of the most prominent players in the beauty field is Strawberrynet.

They are one of our partnered stores at RebateMango because they offer an outstanding variety of high-quality beauty products. Thanks to this union, you can get up to 6% cashback on your purchases… take advantage of it!

Coming back to focus, we are going to analyze why this company is thriving in Malaysia. With this post, it will become very easy to see why they are succeeding.

Strong Social Media Presence:

In total, Strawberrynet has over 7 million likes in their fan page, so their reach is fairly large, and it is important to be present in online media, and fortunately, this company has it by the loads. A smart and productive investment.

However, it is worth noting that their Twitter game could be much better. Although, it is important to precise that Facebook and Instagram are more important for this type of products. They are really working on their fan base in FB, because it has proven to deliver results.

Excellent User Experience:

It is crucial to provide an exceptional shopping experience, and Strawberrynet is doing it very well. First, their website loads fast, which is critical for keeping customers happy, and there is a directly between loading speed and conversion rate.

The website is very easy to navigate, something that makes customers feel satisfied, as they can find what they are looking for without problems. They understand that proper navigation is key for an excellent customer experience.

Also, their support is reliable and fast, which is another important component, because customers expect brands to answer rapidly to their inquiries and to solve their problems as soon as possible.

As a side note, it is important to note that Strawberrynet is present in different countries like Singapore, Indonesia, Thailand, US, etc. Therefore, their authority and reputation is out of question, because their global presence says a lot about it.

They Understand Malaysian Shoppers:

They are not delivering a cookie-cutter experience, instead, they have personalized it to meet the requirements, needs and expectations of Malaysian buyers.

This is another strong case for their success, because as they understand what they are looking for, they can deliver it. It is essential to do so in e-commerce, because it brings you an edge over the competition, and in the beauty industry, it is fiery.

This also sends satisfaction levels through the roof, because Malaysians can connect with the brand and feel like they are on the same page. This allows them to build strong bonds, and as we have seen in other article, the key for success in business, especially in this one, is to have a strong and loyal customer base.

As they are partnered with us, the incentive rewards system is another great to attract more customers and to keep them satisfied. On top of that, they also offer great discounts to incentive people to buy even more, and this is especially effective with Malaysians, because they offer promos on the products they buy the most.

As you can see, they understand Malaysian shoppers and they actually care about them. They have to, because the Malaysian e-commerce industry expects 23% yearly growth by 2021. That is why they are investing into this and other crucial departments like customer service and into taking the shopping experience to the next level.

Everything in One Place:

They make it convenient for online shoppers to use their platform because they offer everything in one place. You can find beauty products for women and men alike, in a huge variety of brands, prices and types.

From makeup to haircare and colognes, they put everything at the reach of shoppers. Only a couple of clicks and they will be shipped right to their door. You can find nearly anything you may be looking for, because this is their motto.

They have simplified the shopping process to make it as effortless as possible. In addition, it is free, so this is another reason why they have so many fans in Malaysia.

This is another great point to make: their delivery system is efficient and reliable. It means that customers get their products very fast, something that has a direct effect in satisfaction levels.

Closing Thoughts:

This is the case for Strawberrynet, a great company that is already succeeding in Malaysia and is looking for more.

Let us know what you think in the comments section, we want to hear what you have to say!