Each company works in a unique way, for this reason it is important to write a procedures manual, besides to this:

  • Despite writing by us, don’t assume it is very clear and easy to understand.
  • Explain, it is not enough to deliver it and comment: "Ask me if you have any doubt."
  • Give a copy to the person is training for writing down.
  • If a person returns to make the same mistake, we must ask ourselves whether we had explained properly.
  • Revise the manual again if it is necessary to facilitate work.

All these contribute to integration at work, team building and it improves our CO attitude;)  

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(Image from the free image Pixabay bank)

Published by Marisa Rey