It is not about assessing when you can break into the conversation, waiting for the other person to pause for breath to jump in or thinking what you are going to say next while the other person talks.
Listening is not hearing what we think the other person is saying, as often we think we know what the person is going to say before they say it.
How often do we really listen to the other person?
How often do we stop the thing we are doing and give the person who is speaking our full attention and eye contact?
How often do we actually put our phones or tablets down while someone speaks to us?
Listening is much harder to master than talking, yet it is the only way to really be able to know what the other person is really saying and not what we think they are saying.
Originally published on philipdodson.wordpress.com
Published by Philip Dodson