The development of IT in healthcare has already reached a fairly high level. However, this integration still needs to be developed and improved in order to make the interaction between healthcare providers and patients more convenient and efficient.
At the beginning of 2020, researchers from ONC provided an overview of the National EHR Survey data analysis from 2015 to 2017. The report shows that over these two years, there has been almost no progress in the interaction of clinics with information technologies. In fact, no more than 10% of doctors seized the opportunity to receive and integrate information about the health of patients using the medical unified EHR system.
Experts believe that the healthcare industry should not ignore ever-evolving technologies and strategies. For example, the introduction of Artificial Intelligence will help to work with data on the patients’ health statuses, exchange medical information, and solve the problem of interaction between healthcare providers.
Most often, experts recommend the following three methods to get the system up and running.
Enhancement of AI systems
Despite the spread of electronic digital records, working with medical data is still a challenge for doctors. On the tech providers’ side, there are obstacles to ensuring the proper exchange of patient information; as a result, using an EHR becomes difficult.
The study of CCM (Center for Connected Medicine) has shown that about one-third of all medical facilities and healthcare systems cannot ensure interaction even within their medical organizations. The research conducted by HIMSS has shown a similar result. However, in general, the exchange of data within one system is relatively productive: work on interaction with business partners or patients is carried out even less frequently.
The survey has also revealed that only a small number of organizations use IT tools like API, AI, or blockchain in their work, although their widespread introduction could significantly improve the entire healthcare system. Those who are already using these technologies claim that their potential is enormous.
52% of the respondents say that the development of Artificial Intelligence will help to solve a number of problems associated with the interaction between medical institutions. 53% of respondents believe that top management should actively promote the introduction of such innovations. Also, 52% believe that the problem of unwillingness to adopt innovations can be solved only by financial incentives or fines.
Achievements in the field of functional interaction will influence digital health initiatives and the implementation of new ways to serve patients. More than half of the study participants confirm that modern technology is a must.
Access to patient data
Access to patient data is a sensitive issue for legislators and EHR providers. For example, Epic claims that most healthcare applications are not secure enough to be trusted with personal information. At the same time, such information is mandatory for 79% of apps.
Nowadays, patients find it more convenient to view their medical records using smartphones. This approach is also useful for caregivers and healthcare providers.
ONC and HHS have created a strategic plan that outlines the perspectives of IT till 2025. The main goal is to achieve synergy by improving technological solutions in the healthcare sector. This can happen due to the development and use of IT solutions, as well as greater transparency and protection of confidential patient data.
The spread of HIE (Health Information Exchange)
As the number of options for sending and receiving data grows, HIE is becoming more and more important for better communication between institutions. This is especially evident in New York, USA.
All the city’s hospitals and nearly 100,000 healthcare workers are connected to the Statewide Health Information Network for New York. HIE allows for the exchange of data between patients and medical institutions throughout the city, regardless of what institution the patient turned to.
Many doctors reckon that HIE is a fundamental tool that positively influences patient care. Real-time access is critical for rapid clinical decision making, so it is of great value to medical institutions.
Quite often, the lack of competent IT specialists on staff is the only reason stopping managers of clinics from introducing innovations or forcing them to be too cautious and slow. However, in reality, the problem is easily solved by outsourcing the required specialists. What’s important in this matter is to find a company that not only provides IT resources but also has expertise in Healthcare solutions. Andersen, for example, has implemented around 40 healthcare projects over the past 10 years and can provide the necessary specialists within 10 business days.