Chatbots have evolved into an essential component of any support approach. They allow organizations to scale their operations and give help round the clock, while freeing up agents to focus on discussions that actually require a human touch. AI chatbot companies can be designed in a way conversations across your customer’s favorite social media channels with absolutely no coding skills and ensure seamless handover of bot to human in space of in need. With AI chatbot can serve more customers, improve first response time and increase great efficiency. You can easily automate simple, repetitive tasks such as commonly asked questions and helps the agents to give a more meaningful support.
Published by SunSmart Global